General terms and conditions
Rate basis
The rate is based on the activities you have described, the current level of wages, environmental levies, fuel price index, and other relevant costs. In case of deviation, this will be evaluated and the rate adjusted if necessary. The quotation is without obligation. The rates are exclusive of: VAT, diesel surcharge, euro pallet exchange service, bunker surcharge, and/or taxes. These costs will be charged separately on the invoice.
Payment conditions
Payment net invoice within 14 days after invoice date. If the payment term is exceeded, we are obliged to charge you the statutory interest. The general payment conditions of Transport and Logistics Netherlands apply.
No CMR is sent with the invoice.
Long goods
Packages that fall outside the standard dimensions of a pallet are calculated based on the number of pallet spaces.
Example: Package of 600 cm x 20 cm = 5 euro pallet spaces
Customs documentation
As shipper or consignee, you are responsible for making the correct customs declaration. Of course, we can offer this service for you, but according to our conditions this is at the expense and risk of our client. It is also your responsibility to provide us with the correct documents, information and customs codes. Signing a customs authorization is part of this service.
Transport conditions
The most recent version of the CMR applies to all our activities.
Responsibility
The shipper is required to provide the legally required information to the carrier in a timely manner. The packaging of your goods must be of sound quality, labeled with all relevant product information and receiving address, and suitable for transport, and if necessary provided with clear instructions regarding handling.
Limitation of liability
Goods must be insured by you for transport and storage. Unpacked and breakable or damage-sensitive goods are excluded by the insurance.
We advise you, in connection with the above limitations of liability, to assess whether it is desirable to take out a cargo insurance based on the value of the goods. We can arrange this for you.
Euro pallet exchange service
For the euro pallet exchange service, € 1.25 per euro pallet will be charged.
Multiple loading and unloading locations
For multiple loading and/or unloading addresses and/or customs stops, a surcharge applies, depending on the extra time and kilometres involved.
Calculation of volumetric weight
Rates are calculated according to the equivalent below, whereby the highest value is decisive:
1 loading meter = 1750 kg
1 euro pallet (80 x 120 cm) = 700 kg
1 block pallet (100 x 120 cm) = 875 kg
Diesel surcharge
Diesel surcharge is listed separately on the invoice. This surcharge will be calculated based on the diesel advisory price. On the first working day of each month, the difference is calculated between the diesel advisory price and the price on that day. For every 5% increase, a 1% diesel surcharge on the freight amount will be calculated for that month.
ADR surcharge
All our vehicles are equipped according to ADR standards and our drivers hold an ADR competence certificate. The sender of ADR goods is responsible for the required packaging with UN marking, the labelling and the transport documents including a prepared consignment note, sender’s declaration and legal documentation.
For all countries, an ADR surcharge of 10% on the freight amount applies with a minimum of € 25.
Temperature-controlled goods
For all countries, a surcharge of 25% on the freight amount is calculated with a minimum of € 150.
Free loading time
For loading or unloading a full vehicle, 2 hours are free from the moment of arrival until departure.
For partial shipments this applies pro rata.
After exceeding the free loading and unloading time, € 12.50 per 15 minutes will be charged up to € 500 per waiting day.
Transport and Logistics Netherlands General Payment Conditions
Article 1 | Freight payment
1.
The consignor is obliged, at the moment he hands over the consignment note, or at the moment the goods have been received by the carrier, to pay the freight and other costs charged on the goods.
2.
If a non-prepaid consignment has been agreed, the consignee is obliged, upon delivery of the goods by the carrier, to pay the freight, the amounts owed for other reasons in connection with the transport, and other costs charged on the goods; if he does not pay these upon first demand, the consignor is jointly liable with him for payment. If, in the case of a non-prepaid consignment, the consignor has stated on the consignment note that delivery may not take place without payment of the freight, the amounts owed for other reasons in connection with the transport, or other costs charged on the goods, the carrier must, if no payment is made, request further instructions from the consignor, which he must follow insofar as this is reasonably possible for him, against reimbursement of costs, damage and possibly payment of a reasonable fee, unless these costs have arisen through his fault.
3.
The carrier is entitled to charge all necessarily incurred extrajudicial and judicial costs for the collection of the freight and other amounts, as referred to in paragraphs 1 and 2, to the party who is liable for payment of the freight and other costs. The extrajudicial collection costs are owed from the moment the debtor is in default and the claim has been handed over for collection.
4.
The freight, the amounts owed for other reasons in connection with the transport, and other costs charged on the goods, are also owed if the goods are not delivered, only partially delivered, delivered damaged, or delivered late at the destination.
5.
Appeal to set off claims for payment of freight, amounts owed for other reasons in connection with the transport, or other costs charged on the goods, against claims on other grounds, is not permitted.
6.
If the consignor has not fulfilled his obligations mentioned in this article, the carrier is entitled to postpone the departure of the means of transport, and the damage thereby incurred by him will be regarded as costs charged on the goods.
Article 2 | Right of retention
1.
The carrier has a right of retention against anyone who demands delivery, on goods and documents that he has in his possession in connection with the agreement. He does not have this right if, at the time he received the goods, he had reason to doubt the consignor’s authority to make the goods available.
2.
The right of retention also relates to what is charged on the goods by way of cash on delivery, as well as to the commission due to him in connection with the cash on delivery, for which he does not have to accept security.
3.
The carrier may also exercise the right of retention against the consignor for what is still owed to him in connection with previous agreements.
4.
The carrier may also exercise the right of retention against the consignee, who in that capacity entered into previous agreements, for what is still owed to him in connection with those agreements.
5.
If, during settlement, a dispute arises about the amount owed or if a calculation is required for its determination that cannot be carried out promptly, the party demanding delivery is obliged to immediately pay the portion about which the parties agree, and to provide security for the payment of the disputed portion or the portion for which the amount has not yet been established.
Article 2 | Right of retention
1.
The carrier has a right of retention against anyone who demands delivery, on goods and documents that he has in his possession in connection with the agreement. He does not have this right if, at the time he received the goods, he had reason to doubt the consignor’s authority to make the goods available.
2.
The right of retention also relates to what is charged on the goods by way of cash on delivery, as well as to the commission due to him in connection with the cash on delivery, for which he does not have to accept security.
3.
The carrier may also exercise the right of retention against the consignor for what is still owed to him in connection with previous agreements.
4.
The carrier may also exercise the right of retention against the consignee, who in that capacity entered into previous agreements, for what is still owed to him in connection with those agreements.
5.
If, during settlement, a dispute arises about the amount owed or if a calculation is required for its determination that cannot be carried out promptly, the party demanding delivery is obliged to immediately pay the portion about which the parties agree, and to provide security for the payment of the disputed portion or the portion for which the amount has not yet been established.